Terms and Conditions

TERMS

RIVERGATE RATING GROUP S.R.L. (“RRG”), headquartered in Bucharest, Romania, at Str. Industriilor no. 56, 3rd floor, sector 3, ap. 4, block 1, J40/14791/2006, unique registration code RO 19023870, is a company established under Romanian law.
RRG is a limited liability company that has been active in the Romanian real estate market for 20 years. The company’s expertise spans the entire range of development activities—from concept creation and construction to facility management—with a significant focus on the client.

The purpose of the website https://rrg.ro/ is to provide the community—including young professionals, families, and investors—with access to high-quality real estate information, consultancy, and solutions. We aim to support clients in all stages of the real estate process: from choosing a suitable home or investment to obtaining financing, completing construction, and moving in. We offer responsibly developed residential and commercial projects in a sustainable manner, tailored to the current market needs. We are actively involved in creating sustainable communities and supporting access to safe, modern, and energy-efficient housing.

Please read these Terms and Conditions carefully because, by using this Site, you automatically accept all clauses provided in these Terms and Conditions.
By accessing the website or any of its pages, the user accepts the terms and conditions of use in their current version. If the user does not agree with any term or all the terms and conditions of use, they must stop using and accessing this website.

GENERAL CONDITIONS

RIVERGATE RATING GROUP S.R.L. (defined as RRG), as the owner and administrator of the website https://rrg.ro/, reserves the right to change and update at any time the content of this website, as well as the Privacy Policy and the Terms and Conditions of Use, without prior notice. Changes and/or additions will take effect when mentioned on this Site.
By simply accessing this Site, you unconditionally agree to the presented terms of use.
Any information contained in any type of material on this Site, created or made available by RRG, will be considered to have a general nature and solely an informational purpose.
RRG assumes no responsibility for any consequence considered to be caused by or related to any action or inaction that may result from the interpretation of any material contained on this Site.
We make every effort to ensure the accuracy and integrity of the information on this Site, but we do not assume responsibility if the information available on this Site is not accurate or complete. Any reliance on the material from this Site is at your own risk. You agree that it is your responsibility to monitor any changes to the material and content on this Site.
RRG makes continuous efforts to ensure the proper functioning and maximum security of this Site. However, RRG does not assume any obligation or guarantee in any way that this Site is permanently operational and free of any functional defects.

Uploading files containing viruses that could damage RRG properties or the properties of others is strictly prohibited.
It is forbidden to post or transmit to this Site any unauthorized material, including but not limited to materials that, in our opinion, may cause inconvenience or may be defamatory, racist, obscene, threatening, pornographic, or illegal, being detrimental to or violating the security systems or networks of RRG or third parties.

This Site may contain links to other sites that are not operated or controlled by RRG. We do not assume any responsibility regarding the terms of use, content, materials, products, and services included in any of these sites or referred to in any way by these sites. Accessing these sites is solely at the user’s own risk.

COPYRIGHT

RRG is the owner of the Site and enjoys all legal rights recognized to authors under Romanian and international law. The content of this website, including but not limited to text, images, graphics, designs, audio/video clips, and registered trademarks, is the property of RRG.

PURPOSE OF USE

The website content cannot be downloaded, copied, processed, modified, or distributed for commercial purposes, except for sections explicitly defined for download and specified for this purpose. Users may print parts of the website for personal use. Under no circumstances may the website be used abusively.

WARRANTIES AND LIMITATION OF LIABILITY

The services and products presented on the Site do not constitute any type of offer and are provided for informational purposes only. If prices or other details about products/promotions have been incorrectly displayed, including due to database errors, we reserve the right to cancel the promotion and notify the client as soon as possible about the error. The product prices on this website are informational and may change without notice.
RRG cannot be held responsible for any loss, damage, costs, disputes, claims, or legal expenses caused to users if these result directly from non-compliance with these terms and conditions.

SECURITY

We take all necessary security measures to protect your data from unauthorized access. This includes internal reviews of data collection, storage, and processing practices, along with security measures, as well as physical security measures to prevent unauthorized access to systems where personal data is stored.
Unauthorized actions on this site, including but not limited to abusive use, fraudulent use, unauthorized access, modification, copying of information for commercial purposes, or blocking access, will be penalized under the law.

By using the site https://rrg.ro/ and completing personal data in the contact form, users expressly and unequivocally agree that their personal data will be collected, stored, and used by RRG for the following purposes:
a. Contacting users to provide requested information about RRG projects and services.
b. Sending administrative messages related to the site’s operation or services offered.
c. Conducting internal statistical analyses to improve real estate projects, user experience on the site, and the services offered.
d. Ensuring access to restricted sections of the site (if applicable).
e. Conducting market research relevant to the development and optimization of RRG’s real estate portfolio.
f. Monitoring and analyzing user interest in various property types or services to improve commercial offers.

DATA COLLECTED AUTOMATICALLY

When accessing the site, certain data is automatically transmitted by your browser and collected, including but not limited to:

• Browser type and version.
• Device type and operating system.
• Date and time of site access.
• Your location.

We also collect and store all correspondence you send us, such as notifications, questions, and requests.

CONTACT INFORMATION

RIVERGATE RATING GROUP SRL
Email: dpo@rrg.ro
To process your request, we may ask for identification by presenting an ID card.

USER RIGHTS

In accordance with the applicable legal framework regarding personal data processing (European Regulation no. 679/2016 and Law 190/2018), registered users have the following rights:
a. Right to information.
b. Right to access personal data.
c. Right to intervene in personal data.
d. Right to data portability.
e. Right to object.
f. Right not to be subject to individual decisions.
g. Right to file a complaint with the National Supervisory Authority for Personal Data Processing and to go to court.

Users also have the right to oppose personal data processing and request their deletion. To exercise these rights, users can send a dated and signed written request via email to dpo@rrg.ro.

LEGISLATION

These terms and conditions are governed by Romanian law. In the event of a dispute, an amicable resolution will first be attempted within 30 business days of the claim’s registration. If no agreement is reached within this time, the competent court at RRG’s headquarters will resolve the matter.

Last updated: August 18, 2025